Your Privacy is Our Priority
Your personal information is completely safe at 5v777. This policy describes how we collect, use, and protect your data, and what rights you have.
5v777 ("we", "us", "platform") is a trusted online casino and sports betting platform in Bangladesh. This Privacy Policy explains how we collect, store, use, and where necessary share the personal information of our users with third parties.
By registering on the 5v777 website (5v777.cam) or using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree to these terms, please refrain from using the platform.
This policy has been prepared in accordance with the applicable data protection regulations of Bangladesh and international standards. Only individuals aged 21 or above may use our services.
2.1 Registration and Identity Information
When you create an account at 5v777, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Active email address
- Preferred username and password
- National ID (NID) or passport details (for KYC verification)
2.2 Financial Transaction Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket mobile number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and times
Note: The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Financial information is stored with the highest level of security.
2.3 Technical and Usage Information
The following is collected automatically while you use the platform:
- IP address and device type
- Browser version and operating system
- Website visit times, pages, and session information
- Information obtained from cookies and tracking technologies
- Gaming activity and betting history
5v777 uses your personal information for the following legitimate purposes:
- Account Management: Your information is used to create, verify, and manage your account.
- Financial Transaction Processing: Your information is used to confirm deposits and process withdrawals.
- KYC Verification: Your information is used to confirm age and identity in order to maintain platform security.
- Customer Support: Relevant information is used to provide assistance in Bengali via 24/7 live chat.
- Fraud Prevention: Your information is used in security analysis to detect and stop suspicious activity.
- Service Improvement: Your information is used to analyse user experience and improve the quality of the platform.
- Promotional Communications: With your consent, information about bonuses and special offers is sent to you by email.
- Legal Compliance: Your information is used where necessary to comply with applicable laws and regulations.
4.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 5v777 uses cookies for the following reasons:
- To maintain your login session (essential cookies)
- To remember language and preference settings
- To analyse platform performance (analytical cookies)
- To display relevant promotional content (marketing cookies)
4.2 Cookie Control
You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent some important platform features from working.
5v777 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in limited cases to operate the service:
- Payment Processors: bKash, Nagad, Rocket, and banks — to complete financial transactions.
- Identity Verification Services: With trusted third parties to complete the KYC process.
- Technology Partners: Service providers engaged in website operation and security.
- Legal Authorities: Information may be provided under applicable law or court order.
All third parties with whom we share information are contractually bound to comply with our privacy standards.
SSL Encryption
All data transmitted between you and our servers is protected with 256-bit SSL (Secure Socket Layer) encryption. This ensures that no unauthorised party can view or alter your sensitive information.
Access Control
Your personal information can only be accessed by authorised staff, and only as required for their work. All access is logged and regularly audited.
Data Storage Protection
All data is stored in encrypted databases. Passwords are stored using a one-way hashing algorithm so that no one can find out your actual password.
Security Monitoring
Our security team monitors the platform 24 hours a day to detect suspicious activity. If a security breach occurs, affected users will be notified immediately.
5v777 retains your information for as long as it is needed or a legal obligation exists:
- Account Information: While the account is active and for a defined period after closure as required by law.
- Financial Transaction Records: For the period required under financial regulations.
- KYC Documents: As required by regulatory authorities.
- Technical Log Data: Generally retained for a short period and then automatically deleted.
If you request that your account be closed, we will delete or anonymise your information as quickly as possible, unless a legal obligation prevents us from doing so.
As a user of 5v777, you have the following rights:
- Right to Access: You have the right to know and view what information we hold about you.
- Right to Rectification: If your account contains incorrect or incomplete information, you may request that it be corrected.
- Right to Erasure: Where there is no legal obligation, you may request that your information be deleted.
- Right to Object: You may object at any time to your information being used for marketing purposes.
- Right to Data Portability: You may request your information in a structured, readable format.
- Right to Complain: If you believe your privacy rights have been violated, you may file a complaint at [email protected].
5v777 provides services only to individuals aged 21 or above. We do not intentionally collect any personal information from minors.
Age is verified during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and all related information will be deleted.
If you have information about an account belonging to a minor, please contact us at [email protected].
5v777 reserves the right to update this privacy policy from time to time. For significant changes, we will notify you:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. If you do not agree, please contact our support team to close your account.
5v777 operates servers in Bangladesh and in various other countries. Your information may be transferred to different jurisdictions for processing. For such transfers, we ensure that:
- Adequate data protection measures are in place in the destination country.
- Data protection provisions are included in agreements with third parties.
- Sensitive information is always transferred in encrypted form.
Have a question about privacy?
If you have any questions or concerns about this privacy policy, please get in touch with us. Our support team is available 24/7 to respond in Bengali.